Shepherding the Flock

New Members - First Day

 * Assigned key tag


 * Introduced to more experienced member, who takes them through the pre-class warm-up


 * That member possibly may be responsible for taking them through posts-class mobilization
 * Check in afterward to see how it went

Building a Relationship

 * Making deposits in the emotional bank account
 * All trainers should know names of all clients. If you see someone you don't know, introduce yourself
 * Bonus points: know what they do for a living, if they're married, etc.
 * Client should hear his name a minimum of three times during class

Tracking Members

 * All members should be signed in to Zen Planner every class.
 * All trainers must know how to sign in to Zen Planner
 * Clients should be getting emails when they don't attend class for five days